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Case Study: Encouraging the Switch From Sugar to No-Cal Sweeteners

Three years of coordinated outreach programs reaching more than 3.5 million targeted consumers through 40K health professionals.

The Goal

  • Encourage people with diabetes to switch from sugar to no-calorie sweeteners

  • Provide diabetes professionals with the educational materials and samples they need to drive recommendations of the sponsoring brand

  • Drive increased sales of the sponsoring brand due to portfolio breadth, suitability for diabetes patients, and professional recommendations

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Reaching the Right Professional With the Right Message

  • Targeted outreach waves, including one to 9,000+ diabetes professionals with educational sample kits reach nearly 1MM consumers in a single wave

  • Sampling across the portfolio to drive patient engagement and reinforce portfolio breadth and suitability

  • Educational materials focused on practical information and suggestions for switching from sugar to no-calorie sweeteners

  • Research with professionals and consumers to measure the impact of the program

Targeting

  • Customized kits for both primary care professionals (MDs, RNs, NPs, PAs) and nutrition professionals (RDs, RDNs, LDNs, CDEs)

  • High-prescribers of diabetes medications

  • Professionals regularly counseling patients managing or at risk for type 2 diabetes

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Content & Creative

Results

  • High perceived value of materials among professionals and consumers

  • Overwhelming agreement with key marketing messages

  • Increased likelihood of recommending the brand

  • 90%+ of consumers sampled intend to purchase the brand

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